Reference

Privacy Policy — How We Handle Your Information

We collect only what we need to run your account, process bKash and Nagad deposits, and keep the platform secure.

Account & wallet dataCookie & device infoSupport & update rightsLive casino and slots
hbaje Privacy Policy — How We Handle Your Information
DATA REQUESTS

Contact Us About Your Privacy

If you want to see what personal data we hold, request a correction, or ask us to delete your account entirely, reach us through any of the channels below. Data-access requests usually take three to five business days; deletion requests close your account permanently and erase login credentials, though we may retain transaction records for audit and compliance purposes as required by payment processors and local regulation.

Live chat Open the chat widget in the bottom corner of any page — our support team can look up your account on the spot, confirm your identity with a security question, and file your data request immediately.
Email privacy team Send your request to the privacy contact address listed in the footer. Include your registered phone number and username so we can verify ownership before releasing any personal information.
Account settings panel Log in, tap the profile icon, then choose Privacy & Data. You can download a JSON export of your account data or submit a deletion request directly from that screen.
SECURITY & RETENTION

How We Protect and Store Your Information

Your password is hashed with bcrypt before it hits our database, so even our own engineers cannot read it in plain text. bKash, Nagad and Rocket account numbers are encrypted at rest and decrypted only when you initiate a withdrawal. Session cookies expire after fourteen days of inactivity, forcing a fresh login. We keep transaction logs for three years to satisfy audit requirements, then archive them offline; account profile data stays live until you request deletion or your account remains dormant for five consecutive years.

Encrypted wallet data

Every bKash, Nagad and Rocket reference you save is encrypted with AES-256 and stored separately from your login credentials, so a breach of one table does not expose both.

Cookie transparency

Essential cookies keep you logged in and remember your language choice. Analytics cookies — which you can refuse — help us see which pages load slowly or where players drop off during sign-up.

Data retention limits

We delete gameplay logs older than three years unless a dispute is open. Marketing preferences and device fingerprints are wiped immediately when you close your account for good.

Third-party sharing

Game studios receive your session ID and bet history to validate wins. Payment gateways see your wallet number and transaction amount. Nobody else gets access unless you file a legal complaint that forces disclosure.

Common Questions About Your Data

We ask for a phone number, a username, a password and optionally an email address. Payment details like your bKash or Nagad number are added later when you make your first deposit.

Yes — log in, visit Account Settings, then tap Privacy & Data. You can download a JSON file containing your profile info, transaction history, login timestamps and any support tickets you opened.

They stay encrypted in your wallet panel until you delete them manually or close your account entirely. After account closure, payment references are retained for three years to satisfy audit rules, then purged.

No. We share data only with game providers for round validation, payment gateways for deposit and withdrawal processing, and compliance auditors when required by regulation. We never sell lists to third parties.

Essential cookies — login state, language choice, session ID — remain active because the platform cannot function without them. Analytics and marketing cookies are blocked, so you will not see personalised promo banners.

Open the live chat or email the privacy contact in the footer with your username and registered phone number. We close the account within two business days; transaction logs are archived for three years, then erased.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.